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People are at the core of everything we do. In any action we take, we strive to achieve the satisfaction of each party involved – our customers, partners, suppliers, employees, or someone in need with whom we can share our success.
Uniting people with different interests yet a common goal leads to value creation in each step we take. We strongly believe a thriving business environment is critical to our company’s success.
We focus our undivided attention on our customers’ needs and seek to ensure their extraordinary journey with us. We make product selection effortless for each customer by ensuring that all the project’s essential aspects are taken care of.
Superb customer evaluation (4.5/5 average score on Trustpilot across our markets) shows we are valued for our friendly and professional attitude, timely aftersales support and great quality products we provide.
Extensive wooden building manufacturing experience has allowed us to get to the essence of customer needs. We design the products ourselves and focus on outstanding comfort and exquisite usage experience. Our architect team takes care of all the technical aspects, functionality, and aesthetic look of the product range to make sure that our customers are delighted with their purchase.
Being an online-only business makes us flexible and adaptable to any upcoming situation. Our IT team ensures smooth e-commerce system performance, secure payments and a convenient user interface. Modern technologies applied in customer service and communication, and constant market monitoring and analysis, let us continuously exceed our performance and ensure high customer satisfaction rates.
The secret to success lies in the directed and purposeful aim. Prosperous performance requires continuous planning and consistent, data-based evaluation, not relying on presumptions. Our knowledgeable and highly experienced data analysis and marketing specialists work tirelessly to provide in-depth, data-driven performance indicators, enabling our company to scale and expand.